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Help Desk Analyst
Location:
Richmond, VA
Description:
Job Title: Help Desk Analyst Location: Richmond, VA Duration: 4 Months Job description: The Help Desk Analyst provides technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems Skills; Experience providing technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and OS
Company:
Crescens
Posted:
April 17 on TopUSAJobs
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More About this Listing: Help Desk Analyst
Help Desk Analyst is a Customer Service Help Desk Analyst Job at Crescens located in Richmond VA. Find other listings like Help Desk Analyst by searching Oodle for Customer Service Help Desk Analyst Jobs.
Help Desk Analyst is a Customer Service Help Desk Analyst Job at Crescens located in Richmond VA. Find other listings like Help Desk Analyst by searching Oodle for Customer Service Help Desk Analyst Jobs.